What do the Error codes mean in the DVDNow Kiosks

Here is a list of error codes for your DVDNow machine..


S100 Error Codes ¶
For Kiosks with Firmware > 0.81
During Initialization
81, 82: A DVD is in the exchange box or something is blocking the front and back sensors in the exchange box.
83: The spring loaded exchange door can not move freely.
86: Vertical Jam. A DVD might be pushed out of the rack plate causes the vertical movement jam.
104: Exchange door can't open fully.
During Normal Operation
121: "exchange_to_rack no_dvd". There is no DVD in the exchange box to be fetched, This shouldn't happen.
122: "exchange_to_rack retrieve_fail". Unable to fetch the DVD from the exchange slot. Possible causes: DVD case is open, serial communication error between the control board and the carriage board.
123: "exchange_to_rack Unknown Error".
124: "exchange_to_rack Error": Unable to insert into rack slot and unable to return to exchange box.
131: "grabber_to_rack no_dvd". A DVD can't be inserted into the exchange box, when it is being returned to the rack, grabber reports there is no DVD on it. Almost likely to be caused by serial communication errors.
132: "Exchange_to_rack insertion fail". A DVD can't be inserted back into the rack plate after it failed to be inserted into the exchange box. Vertical alignment is off, or there is a serial communication error.
133: "grabber_to_rack Unknown Error".
141: "Unrecognized DVD in exchange box'.
142: "Unknown object in exchange box'.
143: "DVD in exchange box, unable to insert into the rack"
144: "DVD in exchange box, unable to retrieve"
145: "DVD in exchange box, then got stuck on carriage"

These are all the ones that I have a list on. If there are others, I don't know about them.

Mike

How Do You Decide What Videos to Put In

Mike & Michelle:

I've enjoyed reading your blog. Thanks for taking the time to share
your experiences with your kiosk business. We own two kiosks in Estes
Park, CO and like you got in when DVDNow was in its infancy. One of
the things I've always struggled with is what movies to put in the
kiosks and how many of each title. Do you have some type of system
you use to decide this (like a certain number based on box office
receipts)? Also, we are buying our DVDs from VPD. Do you use them or
do you have another source you find is more cost effective. Thanks
for any input you can provide.

Erick

Kiosk Art for the Month of September

I know that I'm a little ahead of myself but here you go. These are the titles that we have decided to put into our machines for the month of September.